What exactly gets built and installed?

We build the sales operating system inside your CRM: stages and exit criteria, handoffs, governance and hygiene rules, dashboards/KPIs, outbound + follow‑up cadence, and documentation. You don't just get recommendations—you get an installed system your team runs weekly.

How do you ensure adoption (so it doesn't die after 30 days)?

We operationalize the system—not just design it. Adoption is driven through a weekly operating cadence, manager accountability, CRM governance, visible scoreboards, and ongoing QA/tuning during Activate until execution is consistent.

What time commitment is required from me and the team?

A small, consistent weekly cadence. Expect weekly leadership touchpoints, focused working sessions during Build, and structured manager/rep rhythms during Activate. The goal is ownership—without turning this into a meeting-heavy initiative.

Why is Build a 90-day minimum?

Because this is a true build + implementation: architecture, CRM configuration, cadence rollout, training, and stabilization. The system has to run long enough to produce reliable data and make execution repeatable without executive intervention.

Do we need to replace our CRM or tools?

Usually no. We install the Sales Engine within your existing CRM whenever possible. The Blueprint clarifies what to keep, what to simplify, and what (if anything) to add so your stack stays lean and your team actually uses it.

Terms of Service

Legacy Performance Group LLC | Terms of Service

Last updated: May 17, 2026

These Terms of Service (“Terms”) govern your access to and use of the Legacy Performance Group LLC website and Services. By accessing or using the Services, you agree to these Terms and our Privacy Policy. If you are using the Services on behalf of an organization, you represent that you are authorized to accept these Terms on its behalf.

1. Services and Content

We provide consulting, sales architecture design, system implementation, execution oversight, assessments, training, and related materials. We may modify, suspend, or discontinue any part of the Services at any time.

2. Eligibility and Accounts

You must be at least 18 years old and have the legal capacity to form a contract. You are responsible for maintaining the confidentiality of any account credentials and for all activities under your account.

3. Your Responsibilities

You agree to:

- Provide accurate information and promptly update it.

- Use the Services only for lawful business purposes.

- Not misuse, disrupt, or attempt to gain unauthorized access to the Services or related systems.

- Not upload unlawful, confidential, or infringing content without proper rights or permissions.

- Be responsible for your team’s execution, adoption of systems, and internal decision-making. Legacy Performance Group is not responsible for outcomes resulting from failure to implement or follow recommended processes.

4. Intellectual Property

All content, methods, frameworks, templates, presentations, logos, graphics, and software are owned by Legacy Performance Group or its licensors and are protected by intellectual property laws. Except where expressly permitted in writing, you may not copy, modify, distribute, sell, or create derivative works.

Limited, non-exclusive, non-transferable licenses may be granted to clients for internal use of deliverables, subject to applicable agreements.

5. User Content

If you submit or upload content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content as necessary to provide the Services. You represent that you have all rights to grant this license and that your content complies with applicable law.

6. Third-Party Services

The Services may integrate with third-party platforms (e.g., CRM systems, scheduling tools, analytics platforms, payment processors). Your use of third-party services is governed by their respective terms and privacy policies. We are not responsible for third-party services.

If you grant us access to your CRM, systems, or internal data, you retain full ownership and responsibility for that data. You are responsible for maintaining appropriate backups, permissions, and security controls.

7. Fees and Payment

If you purchase paid Services, fees, billing schedules, and payment terms will be set forth in an order form, proposal, or separate agreement. Unless stated otherwise, fees are non-refundable once services begin and exclude taxes, which you are responsible for.

Late payments may incur interest as permitted by law.

8. Confidentiality

Each party may receive or access confidential information of the other. The receiving party agrees to protect such information using reasonable care and to use it solely for the purpose of providing or receiving the Services.

Confidential information does not include information that is publicly available, independently developed, or lawfully obtained without restriction.

9. Feedback

If you provide feedback or suggestions, you grant us a perpetual, irrevocable, royalty-free license to use such feedback without restriction or compensation.

10. Disclaimers

The Services and website are provided “as is” and “as available.” We disclaim all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Services will be uninterrupted, error-free, or produce specific results.

11. No Guarantee of Results

We provide strategic guidance, system design, and implementation support. Results depend on factors outside our control, including your team’s execution, market conditions, and internal decisions.

We do not guarantee specific revenue outcomes, performance improvements, or business results.

12. Limitation of Liability

To the maximum extent permitted by law, Legacy Performance Group and its affiliates will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, or goodwill, even if advised of the possibility.

Our total aggregate liability arising out of or related to the Services will not exceed the amount paid by you to us for the Services giving rise to the claim in the twelve (12) months preceding the event.

13. Indemnification

You agree to indemnify, defend, and hold harmless Legacy Performance Group and its affiliates from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from your use of the Services, your content, or your violation of these Terms or applicable law.

14. Termination

We may suspend or terminate access to the Services at any time for any reason, including violation of these Terms. Upon termination, your right to use the Services will immediately cease.

Provisions that by their nature should survive termination—including intellectual property, fees, confidentiality, disclaimers, limitations of liability, indemnification, and governing law—will survive.

15. Governing Law and Disputes

These Terms are governed by the laws of the State of Tennessee and the United States, without regard to conflict-of-law principles.

Any disputes arising out of or related to these Terms or the Services shall be exclusively resolved in the state or federal courts located in Rutherford County, Tennessee. You consent to the jurisdiction and venue of such courts.

The parties agree to attempt to resolve any dispute in good faith prior to initiating legal proceedings.

16. Changes to These Terms

We may update these Terms from time to time. The updated Terms will be posted with a revised “Last updated” date. Your continued use of the Services after any changes constitutes acceptance of those changes.

17. Contact

Legacy Performance Group LLC
Website: legacyperf.com
Email: info@legacyperf.com